Refund Policy.

  • No Refunds or Exchanges: All sales are final and non-transferable. We do not offer refunds or exchanges on:

    • Class packages

    • Private sessions

    • Membership commitments

    • Merchandise (purchased online or in-studio)

Late Arrivals

  • You may join a class up to 5 minutes after the start time.

  • Arrivals later than 5 minutes will not be permitted and will be marked as a late cancellation to ensure safety and minimize disruption.

Grippy Socks Requirement

  • Mandatory in all classes for safety and hygiene purposes.

  • Must be worn at all times during sessions.

Pets Policy

  • No pets allowed on-site for hygiene reasons.

Children Policy

  • Children not permitted in the studio or therapy area at any time.

  • Children may not be left unattended in any part of the facility for safety and insurance reasons.

Class Suitability

  • For Beginners: Our classes cater to all fitness and experience levels. Instructors provide modifications to suit individual needs.

  • For All Age Groups:

    • Participants must be 18+ years old to attend classes.

    • Ages 16-17 may join when accompanied by an adult.

    • No maximum age limit, as long as you can move comfortably and independently.

    • Private sessions (one-on-one or duet) are available if you prefer a more personalized experience.

Pregnancy & Reformer Pilates

  • Pre/Post Natal Support available with trained instructors.

  • Beginners can attend classes until the second trimester and continue safely through pregnancy.

  • If you are in your third trimester and new to Reformer Pilates, we cannot accept you as a client for safety reasons.

Postpartum Participation

  • You may resume Reformer Pilates after full clearance from your GP, medical practitioner, or midwife.

  • General guidelines:

    • Natural birth: Wait 6 weeks before returning.

    • Caesarean section: Wait at least 12 weeks, with medical approval.